A plain-English guide to insurance for gig economy and app-platform drivers — rideshare, food delivery and parcel couriers — and how it differs from what the platforms provide.
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Every trade faces unique risks. Here's what could go wrong and why the right cover matters.
Every gig platform handles insurance slightly differently, but the pattern is broadly the same. Here's what to understand before you assume you're covered.
Where a platform provides insurance — common with rideshare and food delivery apps — it typically only applies once you've accepted a job and are en route or carrying it, not while you're logged in waiting, or driving between platforms.
Platform-provided cover is generally third-party only, meaning it may not cover damage to your own vehicle, your goods, or your equipment — a separate policy is needed for that.
Many gig drivers work across two or three apps in the same week. Your own Hire & Reward policy needs to declare every platform you work for, not just the one you use most.
As a self-employed platform worker, you're generally responsible for arranging your own insurance — the platform's role is usually limited to a baseline safety net, not a replacement for your own cover.
A strong policy covers the specific risks of your trade — from goods and vehicle risk to client disputes.
The core requirement for any paid driving or delivery work — covers you for carrying goods or passengers for payment, which standard personal car insurance excludes entirely.
Relevant if you carry parcels or goods — covers items lost, stolen or damaged while in your care, custody and control, separate from your vehicle cover.
Covers injury or property damage to third parties connected to your work — useful for delivery drivers accessing private property, or drivers assisting passengers.
Relying on one vehicle for your income means a breakdown without cover can mean a full day's lost earnings.
Only relevant if you take on your own drivers or staff — a legal requirement as soon as you employ anyone.
Covers legal costs for motoring prosecutions, contract disputes with a platform, and debt recovery.
A few things worth checking before you buy, whichever UK insurer or broker you compare.
Check the limit matches what your contracts, landlord or clients require — common tiers are £1m, £2m, £5m and £10m depending on trade and risk.
Professional and liability covers are often "claims-made" — cover depends on holding a live policy when a claim is made, not just when the work happened.
Read what's excluded, not just what's covered. Sub-contractor work, specific activities, or work carried out overseas are common gaps.
Before buying, confirm any insurer or broker is authorised and regulated by the Financial Conduct Authority — check the register at register.fca.org.uk.
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